Effective Date: November 23, 2023
Last Updated: November 19, 2025

1. Introduction

Welcome to Tangier Academy (“we,” “our,” or “us”). Tangier Academy is an online educational platform operated by One Prose Digital Marketing Agency, offering digital marketing courses and certifications to students worldwide.

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, enroll in our courses, or interact with our services.

By accessing or using Tangier Academy, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Contact Information

Tangier Academy
Operated by: One Prose Digital Marketing Agency
Lead Instructor: Soulaimane Echemmali

Contact Details:
📧 Email: info@tangier.academy
📱 Phone: +212-660-348-108

For any privacy-related inquiries or to exercise your data rights, please contact us using the information above.

3. Information We Collect

We collect the following types of personal information:

3.1 Information You Provide Directly

Full Name: Required for course registration and certificate issuance
Email Address: Required for account creation, course access, and communications
Password: Encrypted and stored securely for account access
Payment Information: Processed through third-party payment processors (Stripe and PayPal) for paid courses

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and analytics tools:

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on site, course progress, completion rates
Cookies and Tracking Technologies: We use Google Analytics, Google Tag Manager, and Facebook Pixel to analyze website performance and user behavior

3.3 Course and Certification Data

Academic Records: Course enrollment, progress tracking, quiz scores, completion status
Certifications: Records of completed courses and issued certificates stored for verification purposes

4. How We Use Your Information

We use your personal information for the following purposes:

4.1 Educational Services

Provide access to enrolled courses and learning materials
Track your progress and course completion
Issue digital certificates upon course completion
Improve our curriculum and educational content

4.2 Communication

Send course-related updates and important announcements
Provide customer support and respond to inquiries
Send newsletters, promotional offers, and course recommendations
Send reminder emails about incomplete courses or upcoming content

4.3 Payment Processing

Process payments for paid courses through Stripe and PayPal
Maintain transaction records for accounting purposes
Prevent fraud and unauthorized transactions

4.4 Analytics and Improvement

Analyze website traffic and user behavior using Google Analytics
Optimize user experience and course effectiveness
Conduct research and statistical analysis
Monitor and improve website performance

4.5 Marketing

Display targeted advertisements through Facebook Pixel
Promote relevant courses and special offers
Build custom audiences for marketing campaigns

5. Legal Basis for Processing (GDPR Compliance)

For users in the European Union, we process your personal data based on the following legal grounds:

Contract Performance: To provide educational services you’ve enrolled in
Legitimate Interest: To improve our services, prevent fraud, and conduct analytics
Consent: For marketing communications and non-essential cookies
Legal Obligation: To comply with tax, accounting, and legal requirements

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

6.1 Types of Cookies We Use

Essential Cookies:

Required for website functionality and user authentication
Enable course access and progress tracking

Analytics Cookies:

Google Analytics: Tracks website usage and performance
Google Tag Manager: Manages analytics and marketing tags

Marketing Cookies:

Facebook Pixel: Enables targeted advertising and retargeting campaigns
Tracks conversions and measures ad effectiveness

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

7. Third-Party Services and Data Sharing

We share your information with trusted third-party service providers:

7.1 Payment Processors

Stripe and PayPal process payments for paid courses
These providers have their own privacy policies governing payment data
We do not store complete credit card information on our servers

7.2 Analytics and Marketing Tools

Google Analytics: Website traffic analysis
Google Tag Manager: Tag and tracking management
Facebook: Advertising and remarketing campaigns

7.3 Learning Management System (LMS)

Our LMS platform does not independently collect or share user data beyond what we authorize.

7.4 No Data Sales

We never sell your personal information to third parties for their marketing purposes.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

Active Accounts: Data retained while your account is active
Certification Records: Stored indefinitely for verification purposes
Inactive Accounts: Data may be deleted after 3 years of inactivity
Marketing Data: Retained until you unsubscribe or request deletion
Legal Requirements: Some data may be retained longer to comply with legal obligations

9. Data Security

We implement industry-standard security measures to protect your information:

Encryption: SSL/TLS encryption for data transmission
Secure Hosting: Servers located in France with robust security protocols
Password Protection: Encrypted password storage using secure hashing algorithms
Access Controls: Limited employee access to personal data on a need-to-know basis
Regular Security Audits: Ongoing monitoring and vulnerability assessments

However, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have the following rights:

10.1 European Union (GDPR Rights)

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal data (“right to be forgotten”)
Restriction: Limit how we process your data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to data processing for marketing purposes
Withdraw Consent: Revoke consent for data processing at any time

10.2 Marketing Communications Opt-Out

You can unsubscribe from marketing emails at any time by:

Clicking the “unsubscribe” link in any marketing email
Contacting us at info@tangier.academy
Adjusting your account preferences

Note: You will continue to receive essential course-related emails even after unsubscribing from marketing communications.

10.3 Exercising Your Rights

To exercise any of these rights, please contact us at: 📧 info@tangier.academy
📱 +212-660-348-108

We will respond to your request within 30 days.

11. International Data Transfers

Our servers are located in France. If you access our services from outside the European Union, your data may be transferred internationally. We ensure appropriate safeguards are in place to protect your information in accordance with GDPR and applicable data protection laws.

12. Children’s Privacy

Tangier Academy is intended for users aged 16 years and older. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected data from a child under 16, we will delete it immediately.

If you believe a child has provided us with personal information, please contact us at info@tangier.academy.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will:

Update the “Last Updated” date at the top of this policy
Notify users via email or website announcement
Obtain consent where required by law

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

14. Links to External Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

15. Complaints and Disputes

If you have concerns about how we handle your personal data, please contact us first at info@tangier.academy. We will investigate and respond promptly.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority, particularly in the EU member state where you reside or where the alleged violation occurred.

16. Consent

By using Tangier Academy’s website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. For marketing communications and non-essential cookies, we will obtain your explicit consent where required by law.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: