Effective Date: November 23, 2023
Last Updated: November 19, 2025

1. Introduction and Acceptance

Welcome to Tangier Academy (“we,” “our,” “us,” or “the Academy”). These Terms and Conditions (“Terms”) govern your access to and use of the Tangier Academy website, online courses, educational materials, and related services (collectively, the “Services”).

Tangier Academy is operated by One Prose Digital Marketing Agency, with Soulaimane Echemmali as the Lead Instructor.

By accessing, browsing, or enrolling in any course on Tangier Academy, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our Services.

2. Contact Information

Tangier Academy
Operated by: One Prose Digital Marketing Agency
Lead Instructor: Soulaimane Echemmali

Contact Details:
📧 Email: info@tangier.academy
📱 Phone: +212-660-348-108

For questions, support, or concerns regarding these Terms, please contact us using the information above.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 16 years of age to create an account and use our Services. By registering, you confirm that you meet this age requirement.

3.2 Account Creation

To access our courses, you must:

Provide accurate and complete information (full name and valid email address)
Create a secure password
Maintain the confidentiality of your account credentials
Be responsible for all activities that occur under your account

3.3 Account Security

You agree to:

Notify us immediately of any unauthorized use of your account
Not share your login credentials with others
Not create multiple accounts for the same individual
Not use another person’s account without permission

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

4. Course Enrollment and Access

4.1 Free Courses

Tangier Academy offers free courses, including our flagship “Free Master in Digital Marketing and Web Analytics.” Free courses are accessible to all registered users at no cost.

4.2 Paid Courses

Some courses may require payment. Pricing will be clearly displayed before enrollment. Payment must be completed through our authorized payment processors (Stripe or PayPal) before course access is granted.

4.3 Course Access Duration

Free Courses: Access is provided for the lifetime of the course availability, subject to our right to modify or discontinue courses
Paid Courses: Access duration will be specified at the time of purchase
We reserve the right to update, modify, or retire course content at any time

4.4 No Guaranteed Outcomes

While we strive to provide high-quality education, we do not guarantee:

Specific learning outcomes or skill acquisition
Job placement or career advancement
Business success or income generation
Results from applying course knowledge

Your success depends on your effort, dedication, and application of the material.

5. Payment and Refund Policy

5.1 Payment Processing

All payments are processed securely through:

Stripe
PayPal

By making a purchase, you agree to the terms and conditions of these payment processors.

5.2 Pricing

Course prices are displayed in the currency specified on the website
Prices are subject to change without prior notice
Promotional discounts may be offered at our discretion
All prices include applicable taxes where required by law

5.3 Refund Policy

Free Courses: Not applicable (no payment required)

Paid Courses:

30-Day Money-Back Guarantee: If you are not satisfied with a paid course, you may request a full refund within 30 days of purchase, provided you have completed less than 25% of the course content
No Refunds After 30 Days: Refund requests submitted after 30 days from the purchase date will not be honored
Certificate Issued: No refunds are available once a course completion certificate has been issued
Abuse Prevention: We reserve the right to deny refunds in cases of suspected abuse or violation of these Terms

To Request a Refund:
Contact us at info@tangier.academy with your order details and reason for the refund request. Approved refunds will be processed within 7-10 business days.

5.4 Payment Disputes

Any payment disputes must be directed to us first before initiating a chargeback with your payment provider. Unauthorized chargebacks may result in account suspension.

6. Intellectual Property Rights

6.1 Ownership

All content on Tangier Academy, including but not limited to:

Course materials, videos, presentations, documents
Text, graphics, logos, images, audio, and video content
Website design, layout, and software
Trademarks and branding

…is the exclusive property of One Prose Digital Marketing Agency and Tangier Academy, protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

Upon enrollment, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Access and view course materials for personal, non-commercial educational purposes
Download materials designated as downloadable for offline study
Complete course assignments and exercises

6.3 Prohibited Uses

You may NOT:

Reproduce, distribute, modify, or create derivative works from our content
Share, sell, rent, or transfer course materials to third parties
Record, screenshot, or copy course videos or materials for redistribution
Upload course content to file-sharing platforms or public websites
Use course materials for commercial purposes without written permission
Remove or alter copyright notices or watermarks

Violation of these restrictions may result in immediate account termination and legal action.

6.4 User-Generated Content

If you submit content (e.g., forum posts, comments, assignments), you grant Tangier Academy a worldwide, royalty-free, perpetual license to use, display, and distribute that content for educational and promotional purposes.

7. Certificates and Credentials

7.1 Certificate Issuance

Upon successful completion of a course, you will receive a digital certificate issued by Tangier Academy, bearing the signature of Soulaimane Echemmali, Lead Instructor.

Certificate Requirements:

Complete all course modules and lessons
Pass all required quizzes or assessments (if applicable)
Meet the minimum passing criteria specified for the course

7.2 Certificate Validity

Certificates are issued digitally and can be downloaded or shared via a unique verification link
We maintain permanent records of issued certificates for verification purposes
Certificates are non-transferable and remain valid indefinitely unless revoked

7.3 Certificate Revocation

We reserve the right to revoke certificates if:

Fraudulent activity is detected (e.g., cheating, plagiarism)
Course completion was achieved through violation of these Terms
Account information provided was false or misleading

7.4 No Accreditation Claims

Tangier Academy certificates represent completion of our courses but are not accredited by governmental education authorities unless explicitly stated. They are designed to demonstrate skills and knowledge to employers and clients.

8. Code of Conduct and User Responsibilities

As a member of the Tangier Academy community, you agree to:

8.1 Respectful Behavior

Treat instructors, staff, and fellow students with respect
Refrain from harassment, discrimination, hate speech, or abusive language
Engage constructively in forums and discussions

8.2 Academic Integrity

Complete all coursework honestly and independently
Do not engage in cheating, plagiarism, or academic dishonesty
Give proper credit when using external sources

8.3 Prohibited Activities

You may NOT:

Use the platform for illegal activities
Distribute spam, malware, or harmful content
Attempt to hack, disrupt, or compromise platform security
Impersonate instructors, staff, or other users
Scrape, data mine, or extract content through automated means
Engage in any activity that interferes with others’ use of the Services

Violation of this Code of Conduct may result in account suspension or termination without refund.

9. Privacy and Data Protection

Your use of Tangier Academy is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Key points:

We collect your name and email for registration and certificates
We use cookies and analytics tools (Google Analytics, Facebook Pixel)
We share payment data with Stripe and PayPal
We send course updates and marketing emails (you can opt out)
Your data is stored on secure servers in France

Please review our complete Privacy Policy at [link to privacy policy].

10. Disclaimers and Limitation of Liability

10.1 Educational Content Disclaimer

The content provided on Tangier Academy is for educational and informational purposes only. While we strive for accuracy and quality:

Course content may become outdated due to industry changes
We do not guarantee the accuracy, completeness, or reliability of all information
Information should not be considered professional, legal, or financial advice
You are responsible for verifying and applying information appropriately

10.2 No Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability or fitness for a particular purpose
Warranties that the Services will be uninterrupted, error-free, or secure
Warranties regarding the accuracy or reliability of content

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TANGIER ACADEMY, ONE PROSE DIGITAL MARKETING AGENCY, AND ITS INSTRUCTORS SHALL NOT BE LIABLE FOR:

Any indirect, incidental, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages resulting from your use or inability to use the Services
Damages arising from unauthorized access to your account
Any damages exceeding the amount you paid for the course (if applicable)

10.4 Third-Party Services

We are not responsible for:

Third-party payment processor errors or disputes (Stripe, PayPal)
Third-party website content or services linked from our platform
Internet service provider outages or connectivity issues

11. Modifications to Services and Terms

11.1 Service Changes

We reserve the right to:

Modify, suspend, or discontinue any course or feature at any time
Update course content, structure, or requirements
Change pricing for paid courses (existing enrollments unaffected)
Impose limits on course access or features

11.2 Terms Updates

We may update these Terms and Conditions periodically. When significant changes are made:

The “Last Updated” date will be revised
Users will be notified via email or website announcement
Continued use of the Services constitutes acceptance of the updated Terms

We encourage you to review these Terms regularly.

12. Account Suspension and Termination

12.1 Termination by You

You may terminate your account at any time by:

Contacting us at info@tangier.academy
Requesting account deletion through your account settings (if available)

Upon termination:

You will lose access to all enrolled courses
Certificate records will be retained for verification purposes
No refunds will be issued for unused portions of paid courses

12.2 Termination by Us

We reserve the right to suspend or terminate your account immediately, without notice or refund, if you:

Violate these Terms and Conditions
Engage in fraudulent or illegal activities
Abuse or misuse the platform
Provide false or misleading information
Infringe on intellectual property rights

12.3 Effect of Termination

Upon termination:

All licenses granted to you will immediately cease
You must stop using and delete any downloaded course materials
Provisions regarding intellectual property, disclaimers, and limitation of liability will survive termination

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Morocco, without regard to its conflict of law provisions.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of Tangier, Morocco.

13.3 Dispute Resolution Process

Before initiating legal action, you agree to:

Contact us at info@tangier.academy to attempt informal resolution
Allow us 30 days to investigate and respond to your complaint
Engage in good-faith negotiations to resolve the dispute

13.4 Waiver of Class Actions

You agree to resolve disputes on an individual basis and waive the right to participate in class action lawsuits or class-wide arbitration.

14. Indemnification

You agree to indemnify, defend, and hold harmless Tangier Academy, One Prose Digital Marketing Agency, Soulaimane Echemmali, and their affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your violation of these Terms
Your misuse of the Services
Your infringement of any intellectual property or other rights
Content you submit or share on the platform
Your violation of applicable laws or regulations

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Tangier Academy regarding your use of the Services, superseding any prior agreements or understandings.

17. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Tangier Academy.

18. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

19. Force Majeure

Tangier Academy shall not be liable for any failure or delay in performing obligations due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters, pandemics, or public health emergencies
War, terrorism, or civil unrest
Government actions or regulations
Internet service provider failures or cyberattacks
Power outages or infrastructure failures

20. Language

These Terms and Conditions are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

21. Feedback and Suggestions

We welcome your feedback and suggestions about our Services. By submitting feedback, you grant us the right to use, modify, and incorporate your suggestions without compensation or attribution.

22. Acknowledgment and Consent

By using Tangier Academy’s Services, you acknowledge that:

You have read, understood, and agree to these Terms and Conditions
You have read and agree to our Privacy Policy
You consent to the collection and use of your information as described
You understand that course content is for educational purposes and does not guarantee specific outcomes
You agree to use the Services in compliance with all applicable laws

23. Contact Us

For questions, concerns, or support regarding these Terms and Conditions, please contact us: